In Dane County, Journey is a leader when care is most critical. We operate Dane County’s 24/7/365 suicide prevention hotline. In addition, we offer crisis stabilization services, and short term respite stays in our comfortable and safe residential facilities. Our specially trained staff and team of Peer Support Specialists stand ready to skillfully and compassionately support you during times of crisis.

Journey’s 24/7 Suicide Prevention Hotline provides telephone assistance to Dane County individuals experiencing emotional distress or psychiatric crisis.

What You Can Expect

  • Understanding and empathy from a trained clinician.
  • Someone who will listen. We will ask you how we can help you. If you are quiet, we will remind you we are here for you. It is OK to take your time.

Contact Information

24-Hour Crisis Line: 608-280-2600

National Suicide Prevention Lifeline: 800-273-8255

Our Crisis Intervention Teams offer immediate face-to-face counseling services in your home, neighborhood, business or onsite in our Emergency Services Unit, for adults experiencing a mental health crisis.

Our Services

  • Referrals to appropriate services.
  • Interim support until connected to ongoing services.
  • Limited emergency medication prescribing appointments for individuals who are not connected to a prescriber, and who are assessed by crisis staff to be at risk of harm to self or others. This is for people with MA or no insurance.

What You Can Expect

  • Immediate risk assessment and crisis stabilization support.
  • Compassionate staff.
  • Client advocacy.

Contact Information

Call 608-280-2600

Bayside Care Center is a short-term residentially based alternative to psychiatric hospital care that can also be used as step down care for individuals released from psychiatric hospitalization. Bayside Care Center is for individuals under acute stress due to emotional, behavioral, social and/or family problems. While the path to wellbeing is unique, the average length of stay is seven days.

What You Can Expect

  • Intensive, targeted assessment and stabilization.
  • Psychiatric prescribing, nursing, and medication monitoring.
  • 24-hour supervision in a safe, structured, clean and comfortable living environment.
  • Individual service plans, recovery groups for skill development, activities that promote independence, and health/wellness education.
  • Linkage, referrals and discharge planning.

Contact Information

Call 608-280-2610

702 W. Main Street, Madison, WI 53703

Recovery House is a community-based residential facility (CBRF) providing step-down care for adults, age 18 and over, who have recently experienced a mental health crisis. A typical stay is two to eight days, with no stay lasting more than 60 days.

What You Can Expect

  • Onsite staff, 24/7, year ‘round.
  • A home-like setting with clean private bedrooms and meals.
  • 24-hour access to mental health support including a psychiatrist.
  • Group therapy and peer-to-peer support.
  • Caring staff who promote a calm, caring and stable environment.
  • Encouragement to interact with staff, other guests, and the community as part of the recovery process.

Contact Information

Call 608-709-5002

 Our Services

  • Limited term case management for adults who are at risk of entering a mental health crisis or are coming out of a mental health crisis, and are not connected to community providers. This is for individuals on MA or who are uninsured.
  • Assessments to determine placement in a hospital diversion placement/crisis bed.

What You Can Expect

  • Support and assistance in getting connected to mental health services.
  • Limited transportation to and from mental health appointments and housing appointments – when other transportation is not available.

Contact Information

Call 608-280-2624

Our Services

Resource Bridge connects individuals who have been hospitalized, utilized emergency services, or a care center, after a mental health emergency.

What You Can Expect

Adults who are unconnected in the community may receive crisis stabilization services for up to 90 days.

Contact Information

608-280-2793