Founded on Nov. 16, 1948 as the Dane County Child Guidance Center with six employees, Journey has grown into a sizeable community mental health clinic with over 500 staff members. We are dedicated to innovation and cutting edge programs.

In 2017, 12,208 individuals received treatment services through Journey’s 29 programs. Journey provides a continuum of services to individuals across the lifespan.

Mary Wright*
President and CEO
Wisconsin Housing Preservation Corp.

James Christensen*
Principal Consultant
StatOrg Services LLC
Vice Chair

Sam Keller*
Owner & President

Martin Croak
Retired Attorney

Robin Gates*
Robin Gates Consulting

Howard Gesbeck
Retired Accountant

Marcia Hansen
Consumer Representative

Heidi Pankoke*
Senior Director of Business Strategy
TMG by Magellan Health

Kristi Papcke-Benson, R.N., MSN, CNE
Nurse Educator
Madison College

Laura Rose
Vice President, Policy Development
Wisconsin Hospital Association

*Executive Committee Member

Executive Leadership

Lynn Brady
President & CEO

Alan Zoellner
Chief Financial Officer

Karen Neitzel
Chief Operating Officer

Karen Milner, M.D.
Chief Medical Officer

Colleen Clark Buss
Chief Human Resources Officer

Dori Botts
Director of Development

Mike Tallman
Director of Information Technology


Media Inquiries

Rebecca Eberhardt
Information Management Specialist

Professional Development and Training

Mary Sue Roberts
Associate Director, Professional Development/Training

Clinical Leadership

Tanya Lettman-Shue
Chief Clinical Officer

Hannah Flanagan
Director of Emergency Services Programs

Nichole Wright
Director of Clinical Programs/Clinic Based

Josh Peterson
Director of Clinical Programs/Community Based

Improving people’s lives by pioneering and sustaining effective mental health and substance use disorder services.

The vision of Journey Mental Health Center is to become a center of excellence for the provision of behavioral health services.

People: Hiring and retaining great employees.

Productivity: Being a model of quality and cost effective service for other behavioral health organizations.

Partners: Achieving and maintaining the highest levels of consumer satisfaction.

              • Integrity
              • Diversity
              • Respect
              • Excellence
              • Accountability
              • Hope

Have you noticed Journey’s billboard campaign?

Journey Mental Health Center and Adams Outdoor Collaborate are partnering together to fight the stigma of mental illness and addiction in a unique billboard campaign“This is my Journey’featuring five people, all whom live with serious mental illness or addictioni ncluding severe anxiety, bipolar disorder, schizoaffective disorder, and alcoholism. The creative centers on the individuals as proud people: An attorney, a mom, a pastry chef, a videographer, and an honors graduate.


    • Research shows that individuals who openly talk about their illness have better recovery outcomes.
    • The outdoor campaign is being supplemented with dozens more people participating in Journey social media (Facebook/Twitter) and in the organization’s 2017 annual report.
    • Adams Outdoor Advertising is donating the creative, production and space rental for the billboards through their nonprofit program, TheAdams Collaborate Program. The donation includes two large bulletin-size and five poster-size billboards valued at $250,000.
    • The campaign is being led by chair Pooja Mehta, a Duke University graduate and Journey volunteer who lives with serious anxiety. “I’m proud of how far I’ve come, and how far I’ll be going,” she says.
    • 18.1 percent of Americans live with serious mental illness, including depression, schizophrenia and bipolar disorder. Mental Health Awareness Month has been celebrated in the U.S. annually since 1949.